Comments and Notes:
2007-11-18 Veteran refused a car wash
The Arizona Daily Star reported on Nov. 9 that veterans could get a free wash at local Simoniz locations on Sunday, Nov 11.
We went to the 3101 E. Speedway location and the "welcome" employee (a kid) looked at us like we were trying to rob Fort Knox (the cheap-o washes are $3.99)! Kid demanded to see a coupon.
Went back with the newspaper in hand and got treated like crap. Wrote via e-mail to all the honchos listed on line. Some mid-level manager wrote and offered to send a free "service" (god knows what THAT means) and 6 days later, still nothing.
The disabled veteran was completely Disrepected by this outfit.
Told the newspaper they musta gotten bum info. No response. No checking. Go figure.
Vet's Wife" --guest
2007-07-08 Ripped off and blown off
I went to this car wash on Speedway near Wilmot on Thursday to get my car washed and waxed. paid $40, and was assured I would receive the "best wash, including dusting the interior, vacuuming, and car rims". My car was barely waxed, no buffing, with splotchy wax areas on the finish. The interior was NOT dusted and the back windows had not been cleaned on the inside. The floor of the back seat also was not cleaned. Since I was working the next two days, I went back to the carwash on Sunday to talk to the manager, Tony, and was told that because it was more than 48 hours after the car had been washed, I would have to pay for it to be washed, vacuumed, and dusted. Not only was I ripped off the $40 I paid to get my car waxed, but I was blown off by the manager who simply walked away when I said I wasn't willing to pay again for work that wasn't done the first time. " --guest
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