Comments and Notes:
2009-11-08
Nice to know that the owner of B&C Towing is either 10 years old or mentally challenged... way to make your company look professional with your spelling. They towed my car and set an appointment with me on Saturday to get it released but then did not show up on Saturday. Now it's Sunday and they are closed and I am stranded in Tucson. I don't see how you can tow my car on a day you are pretty much closed when I call less than an hour after you towed it... ridiculous. --guest
2009-11-07 These folks are predators making money on others' misfortune
My son made the mistake of parking at Taco Bell at Campbell and Speedway. (For their information, we will NEVER eat there again, since they work with this very shady outfit.) I just returned from forking over $200 CASH (ONLY) to get my son's Toyota from a makeshift lot at 744 West Lester.
During UA games, these greedy folks send out several tow trucks cruising for victims to tow away. Judging by the 30 or so cars in the lot, these "men" will pull in at least $6,000 from tonight's game.
The people at the lot look like they just got released from prison. They seem to have no moral character, and their callous attitude makes it obvious they could care less that they are making a "living" off of the misfortune of others. These guys walk the line between legal and illegal, and should not be allowed to prey on hapless people who park in poorly posted parking areas around the university.
No reputable business would ever hire these people, but apparently some businesses around the UA do. As I find out which ones do contract with them, I WILL express my anger and the fact that I will refuse to do business with them ever again, and to advise my friends and family to do likewise. --guest
2009-11-07 Crooks
These guys make a living off people who park where they shouldn't park. OK, yes, the parker should pay a towing fee. But $200 is highway robbery! --guest
2009-10-19 Learn to spell
Jason - #1 Signs are NOT posted at every entrance. #2 You are NOT the best in this business if you are not AVAILABLE and OPEN for people to get their cars out. #3 You DO need to learn how to spell. --guest
2009-10-19 LAW not on your side, B&C! http://btucson.com/121596
Jason - The law says you MUST release a vehicle if the owner arrives before you remove it from the property. So, this is not out of the kindness of your heart, and you can not legally charge $100. Also, please learn to spell. --guest
2009-10-12 WOW
Thank god i was referred to this blog so I can comment on the rediculous miscontrued comments on here.
as the owner of B&C Towing here in Tucson Az Im happy to respond or reply to any question.
first and foremost, we are a towing company that does the majority of thier biz in the "private property removal"/"impound" market. it is a job that noone wants, but one that is neccessary none the less. this is a part of the towing industry that doesnt have any "happy" customers, as we arent meeting our customers on a voluntary basis. but rather we meet our customers, when they have been caught making a mistake. and noone enjoys admiting they have made a mistake, let alone have to take responsibility and pay for it.
lemme clear up some of the "issues" that were raised, in the order they were posted,.....
- poor signage on at properties,... we supply the signs to the property and post them amply throughout the property. Arizona state law DOES NOT require a sign to be rediculously posted every 8 feet or in every single parking spot, rather it requires a sign be posted at every entrance/exit, and through out the property with property owner discression, yet visible anywhere in the property. THAT BEING SAID,.. there IS a sign at every entrance/exit at EVERY ONE of our properties we maintain, also there is more than ample signs throughout all the properties, stating they are PERMIT ONLY parking lots and that they will be towed. you CANNOT stand at any location on these properties and not see at sign, either on a wall, apt. building, post or dumpster. thats taking for granted you didnt read the signs WHEN YOU PULLED INTO THE PROPERTY!!! the point is, when your pulling into these properties after leaving the bar, or rushing in to "party" your mind isnt on being responsible about where you park, and when you get caught, you want to pass the buck instead of taking responsibility for your own actions.
- 100 "drop fee", this is a COURTESY we offer, after work has already been performed impounding the car. again I repeat a "COURTESY". WE IN NO WAY HAVE TO OFFER THIS, however we do, as a courtesy. anyone who has paid the drop fee, gets a reciept, a numbered invoiced receipt at that, so the insinuation of "shady practices" is absoutely ubsurd.
-saturday hours, we have the sole right to set our own business hours at OUR DESCRETION. we try to be as convienient as possible and make as many appointments we can on a saturday to meet everyones needs. sometimes that isnt possible but we try. but yes we release on saturdays BY APPOINTMENT ONLY. SUNDAYS WE'RE CLOSED!
-"the cash only policy". i hear alot from pissed off young college students, that this seems "shady" or "crooked" , I cannot help but laugh at this, because thier youth and inexperience in THE REAL world is shown at its peak through this particular comment. lets reflect back on my original statement, this is a constant volitile situation, why would we assume to accept a "check" or "credit card" from a customer who being towed and unhappy about it? why would i accept these methods of payments when either is not dependable? checks can bounce and/or have a stop payment placed on them, and credit cards can be reversed. if i accepted these i would have to stoop to this level and start a blog about "john doe stopped payment on his c.c. never do business with him"..lol... sounds rediculous doesnt it? cash is the most dependable method of payment, so that is what we accept ONLY. and AGAIN,... ALL PAYING CUSTOMERS RECIEVE A NUMERICALLY NUMBERED INVOICE WITH THEIR TOTAL PAYED IN FULL CASH AND WITH THIER PERSONAL INFO ON THEM. so once again to ATTEMPT to insuate shady practice or some sort of IRS scamming is just PLAIN REDICULOUS. we quartly reports as all business' do and all of our invoices are accounted for.
-"shakedown artists",...lol.. Im sorry this whole posted comment makes me chuckle so hard. I mean really,.. I laughed outloud when I read this. does this guy think that we actually like mark on our calenders "ooh the end of the month is coming lets go prey on people" hahahahahha how friggen silly that sounds. his comment that we "waited" for thier tennant to go to the ATM shows EXACTLY what im talking about. WE DO NOT HAVE TO BY LAW, NOR ARE WE OBLIGATED to sit for 10 minutes and "wait" for someone to go gather the money to drop thier car for them, when we dont even have to offer the courtesy of a drop to begin with!!! our job is to service our properties as BEST and as FAST as possible. what that means we get in and get out fast. and remove the "problem" from the property with as little inconvienience to the property itself. THAT is our job. our job is not to sit around and wait, and help people out. but we do for people who are behaving and acting civilized. because we do have hearts and want to help people. yet again it is only a courtesy, NOT a requirement.
-we release vehicles to the registered owners, unless given prior permission by the registered vehicle owner. this father knows that, and knows this because he had to go thru this process, parents, please understand,... WE ARENT THE BAD GUYS, we didnt park thier cars, and we arent responsible for thier actions. THEY ARE.
-folks, look. noone likes making mistakes, and noone likes to admit when thier wrong. but if we were honestly doing ANYTHING wrong or shady, do you think we would still be in business after 25 yrs? we are THE BEST, in this particular genre of towing. NOONE is as fast as us, as skilled as us, and as efficiant as us. we take pride in our work, and our ability to service our properties. thats why we still reign on top in this field of towing out of ALL the companies in this town. this type of impound towing is a neccessary evil. and again a job noone wants, but someone has to do it. and if its us that has to be the bad guys, because you or your friends/ family cannot take responsibilty for your own actions, well then so be it. we will continue to do our job and do it well, damage free, and at the highest quality and respect to our contracts, and customers.
any questions my name is Jason, I AM THE OWNER,... (520) 744 1867 feel free to call and complain, or pass the blame off on someone else :-) --guest
2009-10-03 Horrible Customer Service
This company recently towed my car from a lot that didn't have signs posted anywhere near my vehicle stating that a permit was needed to park (Parking lot of Sky View Apartments) In fact the sign was posted on the far side of the lot on a building that was covered by shade and could not be read at night. I was parked for ten minutes before the tow truck arrived and he claimed that he had been watching me get out of the car and that I was there for 45 minutes before he decided to tow me. He then said that he would stop doing his job if I were to give him 100 in cash. Since I didn't have that kind of cash he said I would have to pick it up at the impound sometime and would need an ID which was located in my wallet in the trunk of the car. He then would not allow me to take out my wallet from my car unless I called someone who could lend me 100 dollars to give to him. This was ridiculous. Today my sister drove me to the lot to get my car and we found out that we would have to have an appointment to pick it up. I called and the answering machine said to call once and leave a message and they would return my call after 2 pm. The sign posted outside their business said that they were only open from 12-2. I then left a message and decided to call them back at 12 to talk to someone about my confusion with the answering machine and the sign. The lady that answered was very rude and scolded me for calling again after leaving a message and said that if I paid attention to the answering machine I would know that I couldn't call more than once. After I told her that i was confused about the fact that they closed at two, and yet she said they would call me back after two, she said that they didn't close at two after all. I suggested that she changed the sign in that case and she replied with "Thank you good bye" and hung up. This company should not be in business. Both employees I have talked to were both rude and unhelpful. I'm sorry for all those who will get towed in the future by this company, i'm sure they will have a difficult time as well. --guest
2009-09-24
2009-09-24 Don't do any kind of towing business with B & C towing! They are not reliable! They told me on the phone that they open at 9:00 am when I got there the posted sign said 10:00 am! I had to wait over an hour. They are not always open because they don't have any one there taking care of business! These people should be put out of business!!! --guest
2009-09-15 B.C. Towing Salem Oregon
Make sure you don't confuse the people in Tucson who are not affiliated with anyone at B.C. Towing Salem who has the website bctowing.com If you want more information please call B.C. Towing in Salem Oregon 503-375-0035. --guest
2009-08-27 Very shady, questionably legal
B&C Towing - the entire business is questionably legal. They tow your care from spaces that aren't labeled at all as a tow away zone at Campus Crossings (They even have timbers out to make it appear that these are parking spaces) and then hold your car until you pay them. When I went to get my car there were several other people waiting - all of us had been told we owed different amounts of money. Additionally, they only accept cash. What legal business can you name that accepts only cash? Pretty convenient for tax purposes! A man that works in the area said there are always people outside waiting to get their cars and that they usually have to get the police involved to get a B&C employee to show up.
This is a criminal operation - please do not employ them for anything and report them to the better business bureau and Police for any unethical activity (which will probably be any encounter you have with them). --guest
2009-08-01 Shakedown Artists
This is about a crooked an outfit as exits. They wait until the end of the month when they know that people must park near entrances to the homes or units they to move into.
That's when they strike. They wait for the victims to come out and then do a Good Cop, Bad Cop routine of their unsuspecting victims.
They use a criminal shakedown process to intimidate people. They forced my new renter into tears, then made her drive to an ATM to get $100 cash to pay to them... THIS IS CRIMINAL BEHAVIOR, and it is premeditated.
I am going to put these criminals out of business. --guest
2008-02-08 Shady, but lucrative business http://btucson.com/121596
Apparently, B&C Towing is contracted by Campus Crossings and is instructed to tow any vehicle without a valid permit at any time per a contract. My son arrived at night (to tour the complex & their other complex at Univ Hgts. the following day) and intended on obtaining a permit from the apt. ofc in the morning, however, between 9 & 10 am before the ofc opened, his car was towed. The towing manager who initially was hesitant to identify herself as such, stated all apt. tenants signed 4 separate areas on the lease stating it is the tenant's responsibility to inform their guests of the parking policy. Ok, they are college students, and I'm sure they (among many adults) don't read everything they sign or even understand the actual ramifications. All that's fine given they did sign contracts, however, two things happened when I spoke with the manager that are quite distrubing. (1) B&C will release vehicles to anyone (when I asked if they would release the car to my son, she asked me "Why wouldn't we?" like it was an outrageous question)("Well, it isn't registered in his name")AND (2) as long as the person picking up the vehicle pays $200 CASH plus the $20/day storage fee. They ONLY accept cash! How convenient! What a racket to be in!!! Apparently, B&C would release the car to whoever pays them the cash they are extorting! The manager asked several questions before identifying herself as the manager. She &/or B&C must have something to hide.There's a red flag! Unfortunately, the apts have contracted with this company and don't see anything wrong with their policy. Nice way to welcome students and potential tenants!" --guest
2007-10-15 Highway robbery
My daughter's car was towed from her apartment complex after they gave her inadequate notice that the parking lot was to be paved and this company charged $200 to tow it 3 miles. This is outrageous, especially when the car was towed from her own home. Don't use them, and for goodness sake never rent at the seasons apartments. " --guest
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