Couture Cake Jewelry-Monogram Cake Toppers

Hi, This is Lacie Nichols, the current owner of Couture Cake Jewelry.  I purchased it in January 2009. The customer complaints shown here were from the years previous to me taking over the company and in NO WAY reflect the quality of service we now offer.  I make customer service and exceptional quality in our products my top priority!
Sincerely,
Lacie Nichols --guest

I can't believe that they would rip off anyone! I found their website about 4 weeks before my wedding. I emailed them and asked if they could do a rush order, just like the website said to do. They replied and I got my order two weeks later. My wedding is in two weeks and my topper is AMAZING. It is worth EVERY penny and I can't wait for everyone to see it." --guest

I ordered my topper 2/13/08 for Sept wedding, I have received nothing. No response from numerous e-mails and no help from paypal." --guest

I purchased my item three months in adavance.After numerous unanswered emails I found the number to the lady who can give this company messages. My wedding was a week away and no answer. I finally got my topper. The day of the wedding. Horrible and stressful experiance. save your money and go somewhere else! When I came back the day after the wedding there was my package. " --guest

I did finally receive my order after 6 months of waiting. However, it was not worthy of the time I spent waiting and following up. Not to mention the price. It looked like a cheap vegas cake topper. And believe me..it was not cheap. Out of all of my wedding details this one was the most dissappointing. I would not recommend them to anyone. If you google crystal cake toppers there are dozens of other professional companies available. I would endorse any one of them before I would recommed Couture Cake Jewelry. " --guest

Although my monogram cake topper came a little later than they said, it was unbelievably gorgeous and worth the wait!  I can't believe they would rip you off because they posted on their website they got so many orders that they were just running behind." --guest

I placed an order for a monogram cake topper.  My credit card was charged on April 2, 2007.  I never received my cake topper.  I have sent numerous emails to CCJ, they have never responded. I guess my only solution now is to take legal action.  Too bad, they boasted they were a "woman owned company", what a disservice to all women, if they think they represent us in this poor, rip off fashion." --guest