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: [customer complaint]
2007-10-02 register | login
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Relates to: CHAS Roberts Air Conditioning Inc

[customer complaint]

    When I bought my brand new home a Chas Roberts unit came with it. I guess what it really comes down to is home many days can you afford to stay home while they try to fix it. My unit was 3 years old so it was still under warranty. It took 5 DAYS of visits for me the first time my unit went down (and 7 different service guys). Not only did I miss 5 days of work, my house was unbearable. Well my unit has broken again and have have spent 2 days waiting. The first guy, as usual, didn't fix the problem. Now I am calling somebody else and paying for it, rather than deal with their warranty service! If you have a warranty with them, my condolences. "
 
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