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Information above is from a privately purchased database and/or unverified user submissions. Please verify all information before depending on it for anything critical. We welcome corrections!
| 2008-02-14 register | login | ||
Relates to: CHAS Roberts Air Conditioning Inc[fixed problem, but did not pay electric bill caused by] installation errorsTheir installers mistakenly wired our air handler such that the auxiliary heat strips were always on. So the chilled air was being heated by these strips as it was sent into the house. After several service calls, they discovered the problem and re-wired it the right way. The rooms were cool, the system only ran periodically and my electric bills went down.An analysis of my electric bills showed that I paid $1350 extra as a result of the heat strips. I sent the analysis to them and requested a re-imbursement. I followed up with occasional e-mails and voice messages to their warranty service people. They rarely returned the calls or e-mails. Three months later, they said they would not offer any re-imbursement. They said I should expect to have a high electric bill since I have things like a swimming pool, refrigerator, computers, lighting and other devices plugged in. In essence, it looks like they think they have some magic heat strips that don't draw any power!" |
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