about University Medical Center

My daughter recently spent two nights at the newly renovated Diamond Children's Center at UMC.   I'm not sure she wanted to leave at the end!    My impressions as a parent:

Quality of care:  Excellent.  Nursing staff is responsive and quick to come and assist for any of the various reasons the automatic equipment starts beeping (IV drip ran out; line bent; pulse monitor detached...)  Doctors come on rounds early in the morning and answer questions in detail.  

Child-friendliness:  Yep.  Unlimited family visits 24 hrs a day (they have a visitors' couch that folds out into a bed).  I found some of the nurses' hokey bedside manners a little annoying, but I think it is genuinely reassuring during painful procedures, and they clearly know what they are doing and take medical procedures extremely seriously while talking like they are entertainers at a birthday party.   They are also very good at what the signs around the building call 'painless pokes' - the CAT scan guy was not so much, but the pediatric nurses were very gentle and careful with the necessary needles.

Overall experience: Impressive - high availability of quality nurses, attractive kid-friendly renovations, low cost and decent cafeteria food, 24-hr room service, dvd library, immediate availability of labs/CAT scan results on CD.  My overall impression was very positive.  I hope we don't ever need to go back, but this is where I want to be if any of my kids needs a hospital.







" --guest