bTucson : a Tucson, Arizona Community Driven Directory

about Artistic Glass & Mirror CO Inc

2029 East 14th Street
Tucson, AZ 85719

2006-01-01 :

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Comments, Notes and News:

2009-04-08 Comment useful yes
Thanks for your comments and time to write it.  I will not be using this company.  I am so glad you saved me time.  Apparently they don't care about the business. --guest
2007-10-15 [customer complaint]
My experience with AG has been terrible.  A month ago I had a quote from Maureen Matto to Remove and re-install a glass shower bypass door set. The old owners of this company installed both my bathroom clear glass door sets years ago.  The work was excellent and I saved the business card.  Done before 2003.
That quote was $250. I had to call back and modify it because the tile people took it out for me for free.  That was revised to $180. for an estimated  one hours work. But, they didn't call me I had to call 4 times to get the new price.  After the shower was done, I called and said I was ready. She said she would call me with the appt time/date.  No call for one week.  I called again, had the  time of noon to one the following Friday.  No one came, no one called. I called her at 3 and she asked me if they were done.  She also dispatches  the crews and apparently didn't know where they were.  I asked for the lead man on the crew to call me or the owner, Glenn Matto. No call.  That was a day off of work for me waiting. They are open on Sat. 1/2 day. No call back on Sat.
Today I went to the office on 14th, She was not working on my install, had no plans in the week for the retrofit. Yet when pressed, she has a five hour job at LaPaloma this Wednesday, 1000 yards from my address.  Maybe she can squeeze me in for an hour, but not if it means overtime.... Do you see a pattern here?

And they display BBB Membership stickers, and they are not Accredited. That means they are not members and can not legally display that logo.

Do not tie up to this dock....They will waste your time, who knows if the work is good.  They will never be in this house.  I made one call to another glass company, they will be here on Wednesday, that would be in less than 48 hours. And it will be the owner that comes. He understands the work to be done and has no concerns.  That's the way it should be." --guest

Information above is from a privately purchased database and/or unverified user submissions. Please verify all information before depending on it for anything critical. We welcome corrections!

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