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| 2007-05-01 register | login | ||
Relates to: Casas Bonitas Custom Homes LLCExploding Plumbing and Death Ride DrivewayAlex Ross, owner of Casas Bonitas, will promise anything to get a signed contract then, blame every problem or delay on the subcontractors or the city. Although the contract says everything must be written, Alex Ross is careful to answer you only with spoken words. Use a tape recorder if you have any conversations with him, his son, or his building superintendents.What to expect: Lies, threats, bullying! If you complain to Alex Ross, you get retaliatory construction delays. Delays cause extra banking fees to extend the construction loan! If you suggest a solution to one of his screw-ups, you get invoiced for a change order. You will be told that talking to a subcontractor is a contract violation and not allowed. The city of Tucson is blamed for permitting delays when, in fact, they issued my building permit in 4 days. Alex Ross did not apply for my permit until 8 months after I signed a contract with him – all the while I’m paying interest on a construction loan. Unqualified subcontractors: Prepare for plumbing that explodes, leaks, or isn’t connected to any main pipes in the house or to the sewer; sinks that come unglued after a week. Prepare for electrical wiring that is connected improperly, switches that aren’t there, light fixtures installed upside down. Prepare for squatters and subcontractors living in your unfinished home (sanctioned by Alex Ross) and a screaming match when you ask to have your house locked or watchmen posted to prevent the theft of all your appliances. Prepare for trainees to do the remedial work on your punch list after your house is supposedly completed. They do as much damage as they repair, for example, paint on your new drapes and screens. I performed due diligence before signing my contract and only one complaint was on file with the AZ Registrar of Contractors on Casas Bonitas for a 12 month construction delay. My 6 page complaint is now on file with them, and I hope anyone considering Casas Bonitas and Alex Ross as a builder will read it. It barely skims the surface of problems with this house. Yesterday, I went to a Tucson City Council meeting and asked to have my driveway and walk condemned and petitioned the city to pass legislation requiring permits of safety and usability for driveways and walkways. My house is 4 months old and I have been able to get the car in the garage once – and it was a lay rubber, death ride. Casas Bonitas has refused to make any repairs. I withheld a final payment of $2600 until the driveway is fixed and Alex Ross refuses to perform any warranty work until I release it. Last week, he ordered the plumbing subcontractors out of my house when they came to repair a major leak from the master bath that damaged the ceiling of the room below. I had been out of town for the Easter holiday so I didn’t cause this leaking. Now, I live with plastic bags protecting the ceiling fan and saw cuts in the ceiling. The Registrar of Contractors says not to get another plumber in to make repairs. I was told by Alex Ross’ son I was not part of this subdivision so Casas Bonitas would not paint or plaster the street side of my walls according to the site plan. I have been paying HOA fees for the entire 2 plus years it took to build this house. This has been a most stressful and expensive experience! " |
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