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about Bob's Custom Roofing Inc

2560 West Zinnia Avenue
Tucson, AZ 85705


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2010-04-14 Warranty only goes so far
Bob's Custom Roofing prides themselves on their two-year warranty and clean BBB record, but my experience wasn't reflective of these representations.  Bob's performed routine maintenance on the roof of my Santa-Fe style home and I promptly suffered a roof leak where one didn't exist before the work.  Bob's lived up to their two-year warranty and fixed their own poor workmanship, but I incurred hundreds of dollars of interior wall damage for the faulty work and the owner refused to compensate me.  My conclusion is that a roofer's warranty is substantially irrelevant, and possibly quite misleading, unless it's truly backed by quality materials and labor.  Bob's provided neither in my situation and their work proved costly to me. --guest

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