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: Customer Beware!!
2007-06-08 register | login
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Relates to: A A S T R O Transmission - East Tucson Area

Customer Beware!!

    Do not take your car to this place or any AASTRO location. I took my car there for a warranty repair, they told me no problem, they could fix the car under my extended warranty. 3 weeks later my car was not fixed and they were trying to charge me $4750.00 for a transmission rebuild!! I called the manufacturer of my car and found out a brand new transmission was only $2600.00!!. When I told them this, they got nasty, when I went to get my car they charged me 525.00 and held my car hostage until I paid them for doing absolutley nothing! They gave me a trasmission in pieces in my trunk and when I took it to another transmission place I found out AASTRO had stolen parts from my transmission!! Beware of this price gouging rip off shop. Dishonest, and horrible customer service!
I took my car to Mr. Clutch, it was like night and day, my warrenty paid the bill, ónly cost me the 100 dollar deductable, If I would have used AASTRO, I would have been out of pocket 2700.00 plus the 2000.00 my warranty would have paid them!! Go to Mr. Clutch instead, they are honest, and will treat you like a paying customer!!
Sincerly, Dana S.

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