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Relates to: B & C TowingWOWThank god i was referred to this blog so I can comment on the rediculous miscontrued comments on here.as the owner of B&C Towing here in Tucson Az Im happy to respond or reply to any question. first and foremost, we are a towing company that does the majority of thier biz in the "private property removal"/"impound" market. it is a job that noone wants, but one that is neccessary none the less. this is a part of the towing industry that doesnt have any "happy" customers, as we arent meeting our customers on a voluntary basis. but rather we meet our customers, when they have been caught making a mistake. and noone enjoys admiting they have made a mistake, let alone have to take responsibility and pay for it. lemme clear up some of the "issues" that were raised, in the order they were posted,..... - poor signage on at properties,... we supply the signs to the property and post them amply throughout the property. Arizona state law DOES NOT require a sign to be rediculously posted every 8 feet or in every single parking spot, rather it requires a sign be posted at every entrance/exit, and through out the property with property owner discression, yet visible anywhere in the property. THAT BEING SAID,.. there IS a sign at every entrance/exit at EVERY ONE of our properties we maintain, also there is more than ample signs throughout all the properties, stating they are PERMIT ONLY parking lots and that they will be towed. you CANNOT stand at any location on these properties and not see at sign, either on a wall, apt. building, post or dumpster. thats taking for granted you didnt read the signs WHEN YOU PULLED INTO THE PROPERTY!!! the point is, when your pulling into these properties after leaving the bar, or rushing in to "party" your mind isnt on being responsible about where you park, and when you get caught, you want to pass the buck instead of taking responsibility for your own actions. - 100 "drop fee", this is a COURTESY we offer, after work has already been performed impounding the car. again I repeat a "COURTESY". WE IN NO WAY HAVE TO OFFER THIS, however we do, as a courtesy. anyone who has paid the drop fee, gets a reciept, a numbered invoiced receipt at that, so the insinuation of "shady practices" is absoutely ubsurd. -saturday hours, we have the sole right to set our own business hours at OUR DESCRETION. we try to be as convienient as possible and make as many appointments we can on a saturday to meet everyones needs. sometimes that isnt possible but we try. but yes we release on saturdays BY APPOINTMENT ONLY. SUNDAYS WE'RE CLOSED! -"the cash only policy". i hear alot from pissed off young college students, that this seems "shady" or "crooked" , I cannot help but laugh at this, because thier youth and inexperience in THE REAL world is shown at its peak through this particular comment. lets reflect back on my original statement, this is a constant volitile situation, why would we assume to accept a "check" or "credit card" from a customer who being towed and unhappy about it? why would i accept these methods of payments when either is not dependable? checks can bounce and/or have a stop payment placed on them, and credit cards can be reversed. if i accepted these i would have to stoop to this level and start a blog about "john doe stopped payment on his c.c. never do business with him"..lol... sounds rediculous doesnt it? cash is the most dependable method of payment, so that is what we accept ONLY. and AGAIN,... ALL PAYING CUSTOMERS RECIEVE A NUMERICALLY NUMBERED INVOICE WITH THEIR TOTAL PAYED IN FULL CASH AND WITH THIER PERSONAL INFO ON THEM. so once again to ATTEMPT to insuate shady practice or some sort of IRS scamming is just PLAIN REDICULOUS. we quartly reports as all business' do and all of our invoices are accounted for. -"shakedown artists",...lol.. Im sorry this whole posted comment makes me chuckle so hard. I mean really,.. I laughed outloud when I read this. does this guy think that we actually like mark on our calenders "ooh the end of the month is coming lets go prey on people" hahahahahha how friggen silly that sounds. his comment that we "waited" for thier tennant to go to the ATM shows EXACTLY what im talking about. WE DO NOT HAVE TO BY LAW, NOR ARE WE OBLIGATED to sit for 10 minutes and "wait" for someone to go gather the money to drop thier car for them, when we dont even have to offer the courtesy of a drop to begin with!!! our job is to service our properties as BEST and as FAST as possible. what that means we get in and get out fast. and remove the "problem" from the property with as little inconvienience to the property itself. THAT is our job. our job is not to sit around and wait, and help people out. but we do for people who are behaving and acting civilized. because we do have hearts and want to help people. yet again it is only a courtesy, NOT a requirement. -we release vehicles to the registered owners, unless given prior permission by the registered vehicle owner. this father knows that, and knows this because he had to go thru this process, parents, please understand,... WE ARENT THE BAD GUYS, we didnt park thier cars, and we arent responsible for thier actions. THEY ARE. -folks, look. noone likes making mistakes, and noone likes to admit when thier wrong. but if we were honestly doing ANYTHING wrong or shady, do you think we would still be in business after 25 yrs? we are THE BEST, in this particular genre of towing. NOONE is as fast as us, as skilled as us, and as efficiant as us. we take pride in our work, and our ability to service our properties. thats why we still reign on top in this field of towing out of ALL the companies in this town. this type of impound towing is a neccessary evil. and again a job noone wants, but someone has to do it. and if its us that has to be the bad guys, because you or your friends/ family cannot take responsibilty for your own actions, well then so be it. we will continue to do our job and do it well, damage free, and at the highest quality and respect to our contracts, and customers. any questions my name is Jason, I AM THE OWNER,... (520) 744 1867 feel free to call and complain, or pass the blame off on someone else :-) |
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