bTucson : a Tucson, Arizona Community Driven Directory
Relates to: A Atlas Discount Storage

Unhappy Customer


2007-09-28 : I had rented a unit at 8801 E Tanque Verde for 3years (8/10/04-8/22/07).  During that time I had also rented a second unit for my business. I gave a 30day notice that I would be moving out.  I had moved out the things I wanted and had items left over.  I was told that they did not have anyone to remove the unwanted items so I paid a company to remove the items and clean the unit.
The first date they had available was 22 August which is the date that rent would be due.  They came that morning, everything was remove and unit clean by 11am.  A Atlas has sent notice to pay a months rent on an empty unit.  I was a loyal customer for 3years.  I think this is bad customer service and I will not recommend them when there are so many others in my area.  They have sent my bill to collections saying I have abandon my unit."

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